Payment & DELivery
All prices quoted on the product pages include both VAT and other price components. In addition, shipping costs can come, which of course we keep as low as possible. Incidentally, this is the FAQs.
We accept Visa, Mastercard, American Express, Sofort Bank Transfer and PayPal.
When paying by credit card, the charge is immediately after the order.
Contact us anytime if you have any further questions. Our customer service is always happy to hear from you via firstname.lastname@example.org.
Orders within Germany:
Free shipping on all orders. The return shipping is always free. For some regions, the conditions of intercontinental shipping apply.
Orders outside the EU:
The exact shipping costs for delivery outside the EU will be calculated according to weight and destination country in the second step of the check-out. The final cost will be shown to you at checkout (all applicable taxes and duties included).
Orders in EU countries
For countries that are not part of the EU, the shipping costs depending on the weight of the order start at 10 €. This applies to deliveries to Switzerland, Norway, Liechtenstein, Jersey, San Marino, Isle of Man, Andorra, and Guernsey.
Depending on weight, the shipping costs to Canada, Gibraltar, Mexico, Singapore and the US are at least 15 €. This also applies to islands such as the Balearic Islands, Tenerife, Madeira and Açores.
Orders to other countries
For shipping to those countries that were neither defined nor named above, we estimate a delivery of at least € 20, depending on the weight.
Incoming orders are processed on weekdays within 24 hours; Immediately afterwards we will send you off. Our standard shipping within the EU takes a total of 2 to 5 working days, outside the EU shipping takes 6 to 8 working days.
We always do our best to send your order as soon as possible on the way to you. Usually the delivery takes only a few days. Unfortunately, there can always be unexpected delays, so it's never possible to promise exact dates.
We deliver to almost every place in the world. Nevertheless, we reserve the right to refuse orders from certain regions. So if you are not sure if it's possible to ship to you, feel free to ask our customer service at